Responsible Gaming
Our Commitment to Responsible Gaming
At heron5.org, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
By accessing RocketPlay Casino through heron5.org, you confirm that you are:
- At least 18 years of age (or the legal gambling age in your jurisdiction)
- Not prohibited by Australian law from gambling online
- Accessing this service from a jurisdiction where online gambling is permitted
We do not permit access to anyone under the legal gambling age. If you are underage, please do not proceed.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, bills, food)
- Hiding or lying about gambling activities and spending
- Feeling anxious, irritable, or depressed when not gambling
- Gambling for longer periods or with larger amounts than intended
- Neglecting family, friends, work, or other responsibilities
- Borrowing money to gamble or pay gambling debts
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Experiencing financial difficulties due to gambling
If you recognise any of these signs, please reach out for help immediately.
Self-Help Tools & Features
Most reputable online casinos, including those accessible through heron5.org, offer tools to help you manage your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a limit on how much you are willing to lose
- Time Reminders: Receive notifications about how long you have been playing
- Reality Checks: Pop-up reminders during gameplay to keep you aware
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Account Closure: Permanently close your account if needed
We strongly encourage you to use these tools if you feel your gambling is becoming problematic.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Here are trusted support organisations:
Australia
- Gambling Help Online – www.gamblinghelponline.org.au
Free, confidential support and counselling for problem gambling in Australia. Available 24/7. - Lifeline Australia – 13 11 14
Crisis support and suicide prevention service available 24 hours a day.
United Kingdom
- GamCare – www.gamcare.org.uk
Free information, advice and counselling for problem gamblers. - GamStop – www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council – www.responsiblegambling.org
Resources and support for problem gambling across Canada.
United States
- National Council on Problem Gambling – www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential and toll-free)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
German federal centre for health education with problem gambling resources.
Take Action Today
If you believe you have a gambling problem, please:
- Contact one of the support organisations listed above
- Talk to a trusted friend or family member
- Use self-exclusion tools immediately
- Seek professional counselling or therapy
- Consider closing your gaming accounts
Remember: Seeking help is a sign of strength, not weakness. Support is available and recovery is possible.
This Responsible Gaming information is provided for educational purposes. By using heron5.org and RocketPlay Casino, you acknowledge that you gamble at your own risk. We are not responsible for any losses incurred. If you are in crisis or experiencing suicidal thoughts, please contact emergency services or a crisis helpline immediately.